Consulting Services
We provide an extensive portfolio of tools and knowledge to cause lasting success with and through your guests, staff, and property.
Who We Serve
hotels
Restaurants
bars
resorts/spas
Key Features
Our consulting services promise to elevate your property with unparalleled expertise, setting new standards for excellence and fostering a shared journey towards boundless success."
- Customer identification and demographics
- Site planning and spatial programming
- Construction and scheduling
- FF&E specification reviews, delivery scheduling
- Maintenance functions, PM scheduling, oversight, MOP systems
- F & B layout and economy of motion.
- F & B equipment procurement, FOH & BOH
- Guest experience, public space design, comfort, emotion extraction
- Employee utilization of space and equipment
- Lighting, sound, aroma, HVAC
- Facility audits
- Security structure
- Parking lot and porte cochere layout and operations
- Waste management
- CAD utilization
- Ongoing competitive analysis
- PR, marketing, social media, SEO, PPC
- Pre, grand, and post-opening support
- Accounting and Bookkeeping
- Controller Functions
- Operating budgets and forecasting
- P&L analysis, education, and planning
- Labor and productivity analysis
- Employee and labor relations
- Pre-opening budgets
- F&B business pro forma evaluation
- Food, Bar, Catering/Event Menu Creation and Standards
- Sommelier level beverage training
- F&B venue guidelines and standards
- Guest experience and engagement optimization
- Prime Cost and COGS training and implementation
- Food safety and alcohol service training and certification
- Inventory control
- POS discovery and implementation
- Chef/Management and staffing recruiting and placement
- FOH & BOH onboarding, training, and continued performance evaluation
- Room service implementation and execution
- Guest Experience Audit & Research
- Front Desk Performance
- Culture & Team Efficiency Analysis
- Position Reevaluation and Restructuring
- Property Health Audits
- Techniques and solutions for cultural improvement and consistency
- Spa facilities and operation
- Pool & hot tub facilities and operation
- Grounds, trails, ponds, gardens, orienteering courses
- Rope/challenge courses, zip lines, rock climbing walls
- Fly fishing classes
- Cooking classes, themed parties
- Foraging opportunities
- Gift shop and sundries
- Art installation & consignment management